Fornitori di servizi gestiti

Sostenitore del successo del cliente

Share real business outcomes from your QBRs and long-term relationships. Ideal for MSP account managers, CSMs, and project leads who want to highlight impact, not just tech.

Example Post
Alessio
Alex Morgan

Alex Morgan

Agency Founder & Growth Strategist

2d 1min lettura

Ho avuto una conversazione illuminante con un cliente del settore manifatturiero che ha cambiato completamente la mia prospettiva sul budget IT.

Invece dell'approccio tradizionale (X% dei ricavi allocati all'IT), hanno implementato "centri di profitto abilitati dalla tecnologia" in cui ogni investimento IT deve dimostrare un contributo diretto a:

1.Revenue generation
2.Cost reduction
3.Risk mitigation (with quantified impact)

Il risultato?

Il loro reparto IT si è trasformato da centro di costo a motore 18% di crescita del nuovo business .

Questo passaggio dalla "spesa IT" agli "investimenti tecnologici" ha cambiato radicalmente il modo in cui valutano ogni aspetto della loro strategia tecnologica.

In che modo la tua organizzazione vede la spesa IT? Centro di costo o investimento strategico?

#BusinessStrategy #DigitalTransformation #TechnologyROI

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Share real business outcomes from your QBRs and long-term relationships. Ideal for MSP account managers, CSMs, and project leads who want to highlight impact, not just tech.

Who Should Use This Theme

This theme is specifically for:

  • Client success managers doing regular QBRs
  • Account managers building long-term relationships
  • Project leads driving results with clients
  • Sales teams wanting better value storytelling

Who Your Content Will Resonate With

Content created with this theme speaks to:

  • Prospective clients evaluating IT providers
  • C-level execs wanting outcome-driven MSPs
  • Internal teams curious about what “success” looks like
  • Peers comparing QBR formats

Business Goals This Theme Helps Achieve

  • Increase client retention
  • Drive upsell through demonstrated results
  • Strengthen brand trust in long-term value
  • Improve alignment with business outcomes
  • Attract ops-aware buyers

About the Client Success Advocate Theme

You’re the face of outcomes. This theme helps you showcase wins, strategy pivots, and value creation that emerge from client conversations and quarterly reviews. Less “tech stack,” more “why this mattered.”

Topics This Theme Covers

  • QBR insights
  • Business outcome tracking
  • Strategic pivot examples
  • Project retrospectives
  • Relationship-building strategies

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